Store Policy
General Info
At TeamUDesigns, we’re passionate about helping you create memories through custom t-shirts. Every order is handled with care and shipped directly from right here in Texas, USA.
Custom Orders
All custom designs are final. Because these products are made specifically for you, we cannot accept returns or issue refunds on custom orders. Please double-check sizes, spellings, and design details before placing your order.
Standard Orders
For all non-custom items, our goal is your satisfaction. If there’s ever an issue with your order, we’ll do our very best to make it right. Just reach out to us within 7 days of delivery and our team will take care of you.
Shipping
All products are proudly created and shipped from Texas, USA. Shipping times may vary based on order size and season, but you can trust your order is coming straight from the Lone Star State.
Shipping & Returns FAQ
At TeamUDesigns, every shirt is created with care right here in Texas, USA 🇺🇸. Below you’ll find answers to the most common questions about shipping and returns.
📦 Where do you ship from?
All of our products are designed, created, and shipped directly from Texas. No overseas production delays—just local craftsmanship and fast fulfillment.
🚚 How long does shipping take?
Most orders ship within 3–7 business days. Shipping speed may vary depending on the size of your order and the season (holidays tend to be busier). Once shipped, you’ll receive a tracking number so you can follow your order straight to your doorstep.
🌎 Do you ship outside the U.S.?
Currently, we only ship within the United States. We’re working on expanding in the future!
🔄 What’s your return policy?
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Custom Orders: All custom designs are final sale. Since these are made specifically for you, we can’t accept returns or issue refunds. Please double-check sizes, names, and design details before placing your order.
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Standard Orders: For everything else, if your shirt arrives damaged, defective, or not quite right, let us know within 7 days of delivery and we’ll do our best to make it right.
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🧾 How do I request a return or exchange?
If your order qualifies, just email us at vonda@teamudesigns.com with:
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Your order number
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A description of the issue
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Photos (if applicable)
Our team will respond quickly and work with you to find the best solution.
Payment Methods
Credit/Debit Cards
Privacy Policy
At TeamUDesigns, your privacy matters to us. We’re a family business built on trust, and we take protecting your personal information seriously.
Information We Collect
When you place an order, we collect information such as your name, email, shipping address, and payment details. This information is used solely to process and deliver your order.
Sharing Your Information
We will never sell or share your information with other companies without your permission. Any information you provide is used only to fulfill your order, communicate with you, or improve your shopping experience with TeamUDesigns.
Payment Security
All credit card payments are securely processed through an approved third-party payment processor. For your safety, we will never store your credit card information without your explicit approval.
Your Consent
By using our site, you consent to this privacy policy. If we make updates in the future, we’ll post changes here so you always know how your information is being handled.